Welcome to Blue Cross Blue Shield of Arizona! We are happy to have you as a member and want to help you get the healthcare you need. You will find that we have a friendly, helpful service team. We work to help you and your family with the choices and care you need to stay healthy.

This online guide will help you learn how your health plan works and how to get the most out of your healthcare. We are here to help make this easy and help you with any questions you have.

Download Member Guide

Using your drug coverage

Check the cost share that applies to your plan with the online Prescription Calculator. Log into your MyBlue account, click "Home" and select "Drug Cost/Copay Calculator."

  • Select the drug you want the cost share for
  • Choose your prescription strength and how often you'll take it
  • Search for and select a nearby drug store
  • You'll then see what your cost would be

Or call our Prescription Benefits phone number on the back of your member ID card.

My Prescriptions Tool 

Ordering prescriptions to your home With the My Prescriptions tool, you can save a trip to the pharmacy and send medications right to your front door! You can get up to a 90-day supply at one time and standard shipping is always free.

Refilling home delivery prescriptions

  • Refillable medications are already approved by your doctor and will be processed immediately
  • When a refillable medication approaches or passes its expiration date, you must request a renewal from your doctor

Transferring to home delivery

  • Submit your request under the Retail Pharmacies section by selecting the “Transfer to Home Delivery” button (the price for each of your prescriptions available for home delivery is shown)
  • We will contact your doctor with your request
  • Once approved, your request will be processed and filled within two weeks

If you have questions about ordering prescription drugs to your home, download this flyer or call 1-866-325-1794.


Tracking your medications

You can also use the My prescriptions tool to track all the drugs you have for home delivery, from retail pharmacies, and over-the-counter. You can view all your current prescriptions and even add drugs that may be missing under the retail pharmacies or over-the-counter sections by completing the drug information form.

The value of generics

Generic drugs are “copies” of brand name drugs and much lower in cost. They have the same effect since they:

  • Have the same ingredients
  • Are the same strength
  • Come in the same doses
  • Are taken in the same way such as in pill or liquid form
  • Work the same

For the most part, the cost of a generic drug is 80 to 85 percent lower* than the brand name product. Ask your doctor if a lower-cost generic drug will work for you.

To know more about your drug coverage:

  • Refer to your Benefit Book
  • Call our Prescription Benefits phone number on the back of your member ID card.
*Source: U.S. Food and Drug Administration